LEAD MANAGEMENT
Lead Sales Conversions
Create Trust
We Join forces with our patients: By collaborating closely with them, we can jointly develop innovative solutions that lead to better health outcomes and enhanced quality of care. This partnership allows us to understand their needs and preferences, ensuring that we create effective strategies tailored to their unique circumstances.
Immediate Scheduling
Our call center is dedicated to providing prompt and efficient scheduling solutions specifically designed for dental patients. We understand the importance of timely appointments for maintaining oral health, and our team is trained to assist in arranging immediate appointments that fit patients' needs. Whether it's a routine check-up, a dental emergency, or a specialized treatment, we are here to ensure a seamless booking process and an exceptional level of service for all our callers.
Patient Follow-ups
Our customer service representatives place a strong emphasis on patient follow-up and thorough documentation. They diligently track appointment schedules and reach out proactively to patients who miss their appointments. This ensures that we can effectively encourage patients to reschedule their visits, minimizing disruptions to their healthcare plans. By maintaining accurate records and consistently following up, we strive to enhance patient engagement and ensure that everyone receives the nece
MEDICAL DOCUMENTATION
Gathering Medical Necessity Supporting Documents
Dentist Interaction
Engage in a thorough discussion about the medical plan and the valuable services provided based on medical necessity. Ensure that everything is documented clearly with the dentist for optimal care.
Connecting with Patient
We speak with the patients to understand the services provided by their dentist. Through these conversations, we gain valuable insights into the comprehensive services offered by their dental practice and medical insurance coverage.
Collecting Submissions
Gathering comprehensive information on the medical services provided to patients, aimed at facilitating accurate and timely supporting documents submissions to medical insurance companies.
Our Business Partners
